{"id":1612,"date":"2022-12-21T20:11:42","date_gmt":"2022-12-21T20:11:42","guid":{"rendered":"https:\/\/vibromera.eu\/?page_id=1612"},"modified":"2026-05-17T20:29:20","modified_gmt":"2026-05-17T20:29:20","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/vibromera.eu\/uz\/refund_returns\/","title":{"rendered":"To&#039;lovni qaytarish va qaytarish siyosati"},"content":{"rendered":"<style>\n  .vbm-return {\n    --vbm-dark: #1a1f2e;\n    --vbm-blue: #2563eb;\n    --vbm-blue-light: #eff4ff;\n    --vbm-gray: #64748b;\n    --vbm-border: #e2e8f0;\n    --vbm-green: #059669;\n    --vbm-amber: #d97706;\n    --vbm-red: #dc2626;\n    font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Helvetica, Arial, sans-serif;\n    color: var(--vbm-dark);\n    max-width: 820px;\n    margin: 0 auto;\n    padding: 20px;\n    line-height: 1.7;\n  }\n  .vbm-return h1 {\n    font-size: 2em;\n    font-weight: 700;\n    margin-bottom: 8px;\n    color: var(--vbm-dark);\n  }\n  .vbm-return .vbm-subtitle {\n    font-size: 1.05em;\n    color: var(--vbm-gray);\n    margin-bottom: 36px;\n    padding-bottom: 24px;\n    border-bottom: 2px solid var(--vbm-border);\n  }\n  .vbm-return h2 {\n    font-size: 1.35em;\n    font-weight: 700;\n    color: var(--vbm-dark);\n    margin-top: 40px;\n    margin-bottom: 16px;\n    display: flex;\n    align-items: center;\n    gap: 10px;\n  }\n  .vbm-return h2 .vbm-icon {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    width: 36px;\n    height: 36px;\n    border-radius: 10px;\n    font-size: 18px;\n    flex-shrink: 0;\n  }\n  .vbm-return p, .vbm-return li {\n    font-size: 0.97em;\n    color: #334155;\n  }\n  .vbm-return ul, .vbm-return ol {\n    padding-left: 20px;\n    margin: 12px 0;\n  }\n  .vbm-return li {\n    margin-bottom: 8px;\n  }\n\n  \/* Highlight boxes *\/\n  .vbm-summary-grid {\n    display: grid;\n    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));\n    gap: 16px;\n    margin: 24px 0 32px;\n  }\n  .vbm-summary-card {\n    border: 1px solid var(--vbm-border);\n    border-radius: 12px;\n    padding: 20px;\n    text-align: center;\n  }\n  .vbm-summary-card .vbm-card-icon {\n    font-size: 28px;\n    margin-bottom: 8px;\n  }\n  .vbm-summary-card .vbm-card-value {\n    font-size: 1.5em;\n    font-weight: 700;\n    color: var(--vbm-dark);\n  }\n  .vbm-summary-card .vbm-card-label {\n    font-size: 0.85em;\n    color: var(--vbm-gray);\n    margin-top: 4px;\n  }\n\n  \/* Steps *\/\n  .vbm-steps {\n    counter-reset: step-counter;\n    list-style: none;\n    padding-left: 0;\n    margin: 20px 0;\n  }\n  .vbm-steps li {\n    counter-increment: step-counter;\n    position: relative;\n    padding-left: 56px;\n    margin-bottom: 24px;\n    min-height: 40px;\n  }\n  .vbm-steps li::before {\n    content: counter(step-counter);\n    position: absolute;\n    left: 0;\n    top: 0;\n    width: 40px;\n    height: 40px;\n    background: var(--vbm-blue);\n    color: #fff;\n    border-radius: 50%;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    font-weight: 700;\n    font-size: 0.95em;\n  }\n  .vbm-steps li b {\n    display: block;\n    color: var(--vbm-dark);\n    font-size: 1em;\n    margin-bottom: 4px;\n  }\n\n  \/* Info box *\/\n  .vbm-info-box {\n    border-radius: 12px;\n    padding: 16px 20px;\n    margin: 20px 0;\n    font-size: 0.93em;\n    display: flex;\n    gap: 12px;\n    align-items: flex-start;\n  }\n  .vbm-info-box.blue {\n    background: #eff6ff;\n    border: 1px solid #bfdbfe;\n    color: #1e40af;\n  }\n  .vbm-info-box.amber {\n    background: #fffbeb;\n    border: 1px solid #fde68a;\n    color: #92400e;\n  }\n  .vbm-info-box.green {\n    background: #ecfdf5;\n    border: 1px solid #a7f3d0;\n    color: #065f46;\n  }\n  .vbm-info-box .vbm-info-icon {\n    font-size: 20px;\n    flex-shrink: 0;\n    line-height: 1.5;\n  }\n\n  \/* Refund table *\/\n  .vbm-refund-table {\n    width: 100%;\n    border-collapse: separate;\n    border-spacing: 0;\n    border-radius: 12px;\n    overflow: hidden;\n    border: 1px solid var(--vbm-border);\n    margin: 16px 0;\n    font-size: 0.93em;\n  }\n  .vbm-refund-table thead th {\n    background: #f8fafc;\n    padding: 14px 18px;\n    text-align: left;\n    font-weight: 600;\n    color: var(--vbm-dark);\n    border-bottom: 1px solid var(--vbm-border);\n  }\n  .vbm-refund-table tbody td {\n    padding: 14px 18px;\n    border-bottom: 1px solid var(--vbm-border);\n    color: #334155;\n  }\n  .vbm-refund-table tbody tr:last-child td {\n    border-bottom: none;\n  }\n  .vbm-refund-table .vbm-badge {\n    display: inline-block;\n    padding: 3px 10px;\n    border-radius: 20px;\n    font-size: 0.85em;\n    font-weight: 600;\n  }\n  .vbm-badge-green { background: #ecfdf5; color: #059669; }\n  .vbm-badge-amber { background: #fffbeb; color: #d97706; }\n  .vbm-badge-red { background: #fef2f2; color: #dc2626; }\n\n  \/* Exceptions *\/\n  .vbm-exceptions {\n    display: grid;\n    gap: 12px;\n    margin: 16px 0;\n  }\n  .vbm-exception-item {\n    border: 1px solid var(--vbm-border);\n    border-radius: 10px;\n    padding: 16px 18px;\n    display: flex;\n    gap: 12px;\n    align-items: flex-start;\n  }\n  .vbm-exception-item .vbm-exc-icon {\n    font-size: 20px;\n    flex-shrink: 0;\n  }\n  .vbm-exception-item b {\n    display: block;\n    margin-bottom: 2px;\n    color: var(--vbm-dark);\n    font-size: 0.95em;\n  }\n  .vbm-exception-item span {\n    font-size: 0.88em;\n    color: var(--vbm-gray);\n  }\n\n  \/* Contact *\/\n  .vbm-contact-grid {\n    display: grid;\n    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));\n    gap: 12px;\n    margin: 16px 0;\n  }\n  .vbm-contact-card {\n    border: 1px solid var(--vbm-border);\n    border-radius: 10px;\n    padding: 16px;\n    text-align: center;\n  }\n  .vbm-contact-card .vbm-cc-icon {\n    font-size: 24px;\n    margin-bottom: 6px;\n  }\n  .vbm-contact-card .vbm-cc-label {\n    font-size: 0.8em;\n    color: var(--vbm-gray);\n    text-transform: uppercase;\n    letter-spacing: 0.5px;\n    margin-bottom: 4px;\n  }\n  .vbm-contact-card a {\n    color: var(--vbm-blue);\n    text-decoration: none;\n    font-weight: 600;\n    font-size: 0.95em;\n  }\n  .vbm-contact-card a:hover {\n    text-decoration: underline;\n  }\n\n  @media (max-width: 600px) {\n    .vbm-return { padding: 12px; }\n    .vbm-summary-grid { grid-template-columns: 1fr 1fr; }\n    .vbm-return h1 { font-size: 1.5em; }\n  }\n<\/style>\n\n<div class=\"vbm-return\">\n\n  <h1>Return Policy<\/h1>\n  <p class=\"vbm-subtitle\">Biz xohlaymiz, siz o'zingizning Vibromera mahsuloti bilan to'liq qoniqgan bo'lasiz. Agar sizning sotib olinganingiz sizning kutishlaringizga to'g'ri kelmasa, biz oddiy 30 kunlik qaytarish jarayonini taklif qilamiz.<\/p>\n\n  <!-- Summary cards -->\n  <div class=\"vbm-summary-grid\">\n    <div class=\"vbm-summary-card\">\n      <div class=\"vbm-card-icon\">\ud83d\udcc5<\/div>\n      <div class=\"vbm-card-value\">30 Days<\/div>\n      <div class=\"vbm-card-label\">Yetkazilishdan boshlab oynaning oralig'i<\/div>\n    <\/div>\n    <div class=\"vbm-summary-card\">\n      <div class=\"vbm-card-icon\">\ud83d\udd04<\/div>\n      <div class=\"vbm-card-value\">Full Refund<\/div>\n      <div class=\"vbm-card-label\">Asl qadoflashda foydalanilmagan narsalar uchun<\/div>\n    <\/div>\n    <div class=\"vbm-summary-card\">\n      <div class=\"vbm-card-icon\">\ud83d\udee1\ufe0f<\/div>\n      <div class=\"vbm-card-value\">2 Yillik Kafolatiya<\/div>\n      <div class=\"vbm-card-label\">Barcha Vibromera mahsulotlari uchun<\/div>\n    <\/div>\n  <\/div>\n\n  <!-- Section 1: Eligibility -->\n  <h2><span class=\"vbm-icon\" style=\"background:#eff6ff;color:#2563eb;\">\u2713<\/span> Qaytarish Kelishuvi<\/h2>\n\n  <p>Siz Vibromera mahsulotini qaytarishi mumkin <b>Yetkazilgan sana boshidan 30 kun<\/b> (kuzatish tasdiqiga asosan) quyidagi shartlar bajarilsa:<\/p>\n  <ul>\n    <li>Mahsulot o'zining <b>asl qadoqlashida<\/b> barcha aksessuarlar, kabellar, sensorlar, dokumentatsiya va komponentlar bilan birga.<\/li>\n    <li>Mahsulot uchinchi tomon tomonidan o'rnatib qo'yilmagan, o'zgartirilmagan va ta'mirlangan emas.<\/li>\n    <li>Siz talab qildingiz <b>RMA number<\/b> (Mahsulotlarni Qaytarish Uchun Ruxsat) yuborish oldin bizning jamoamizdan.<\/li>\n  <\/ul>\n\n  <div class=\"vbm-info-box blue\">\n    <span class=\"vbm-info-icon\">\ud83d\udca1<\/span>\n    <div><b>RMA raqami nima?<\/b> Bu sizning qaytarish so'roviga belgilab beradigan noyob qaytarish mos kelmasi kodi. U bizga sizning qaytarishni kuzatish va qaytarish pulini tezda qayta ishlashda yordam beradi. RMA raqamsiz yuborilgan paketlarni qabul qilmaymiz.<\/div>\n  <\/div>\n\n  <!-- Section 2: Return Process -->\n  <h2><span class=\"vbm-icon\" style=\"background:#ecfdf5;color:#059669;\">\u21a9<\/span> How to Return<\/h2>\n\n  <ol class=\"vbm-steps\">\n    <li>\n      <b>Qaytarish so'rovini yuboring<\/b>\n      Email us at <a href=\"mailto:info@vibromera.eu\">info@vibromera.eu<\/a> buyurtma raqami, qaytarish sabab\u0438 va mahsulot va qadoqlanishning suratlarini bilan.\n    <\/li>\n    <li>\n      <b>RMA raqamingizni oling<\/b>\n      Biz sizning so'rovingizni 2 ish kuni ichida ko'rib chiqamiz va RMA raqami va qaytarish yetkazib berish ko'rsatmalari bilan javob beramiz.\n    <\/li>\n    <li>\n      <b>Mahsulotni yuboring<\/b>\n      Mahsulotni o'zining asl qadoqlashida ehtiyot bilan to'plang va quyidagi manzilga yuboring. Paketning tashqarisiga RMA raqamini yozing. Qaytarish yetkazib berishi xaridorchi tomonidan to'lanadi.\n    <\/li>\n    <li>\n      <b>Qaytarish pulini oling<\/b>\n      Biz mahsulotni omborda qabul qilgan va tekshirgan so'ng, 14 ish kuni ichida qaytarish pulini qayta ishlaydi.\n    <\/li>\n  <\/ol>\n\n  <div class=\"vbm-info-box amber\">\n    <span class=\"vbm-info-icon\">\ud83d\udce6<\/span>\n    <div><b>Qaytarish manzili:<\/b> Nikolai Shelkovenko, R. Nova da Madorninha 152, 4460-376 Sra. da Hora, Porto, Portugal. Kuzatish raqamini saqlang \u2014 biz tasdiqlanmagan yetkazib berish bilan paketlar uchun qaytarishni qayta ishlashda ahamiyat beramiz.<\/div>\n  <\/div>\n\n  <!-- Section 3: Refund -->\n  <h2><span class=\"vbm-icon\" style=\"background:#fffbeb;color:#d97706;\">\ud83d\udcb0<\/span> Qaytarish Shartlari<\/h2>\n\n  <p>Qaytarish summasi qaytarilgan mahsulotning holatiga bog'liq:<\/p>\n\n  <table class=\"vbm-refund-table\">\n    <thead>\n      <tr>\n        <th>Mahsulotning holati<\/th>\n        <th>Refund<\/th>\n      <\/tr>\n    <\/thead>\n    <tbody>\n      <tr>\n        <td>Qoplangan \/ ochilmagan, asl qadoqlash saqlangan<\/td>\n        <td><span class=\"vbm-badge vbm-badge-green\">100% refund<\/span><\/td>\n      <\/tr>\n      <tr>\n        <td>Ochilgan, qisqa vaqtga sinab ko'rilgan, to'liq to'plam, zararsiz<\/td>\n        <td><span class=\"vbm-badge vbm-badge-green\">100% refund<\/span><\/td>\n      <\/tr>\n      <tr>\n        <td>Ishlatilgan, kichik eski boyligi belgilari bilan (solingan joylar, cho'chqoq), to'liq to'plam<\/td>\n        <td><span class=\"vbm-badge vbm-badge-amber\">70\u201385% refund<\/span><\/td>\n      <\/tr>\n      <tr>\n        <td>Sezilarli eski boylik, etishmayotgan komponentlar yoki zararli qadoqlash<\/td>\n        <td><span class=\"vbm-badge vbm-badge-red\">Alohida baholanadi<\/span><\/td>\n      <\/tr>\n    <\/tbody>\n  <\/table>\n\n  <ul>\n    <li>Qaytarilgan pul asl <b>to'lov usuli orqali qaytariladi<\/b> (bank kartasi, PayPal, bank o'tkazmasi va boshqalar).<\/li>\n    <li>Qaytarish yetkazib berish xaraji <b>sotuvchi to'lagan<\/b> barcha holatlarda, mahsulotda tasdiqlangan ishlab chiqarish nuqsoni bo'lmasa, bundan tashqari.<\/li>\n    <li>Agar ishlab chiqarish nuqsoni tasdiqlansa, biz qaytarish yetkazib berish xarajini qoplaymiz va to'liq qaytarish yoki almashtirish taqdim etamiz.<\/li>\n  <\/ul>\n\n  <!-- Section 4: Warranty -->\n  <h2><span class=\"vbm-icon\" style=\"background:#ecfdf5;color:#059669;\">\ud83d\udee1\ufe0f<\/span> 2 Yillik Kafolatiya<\/h2>\n\n  <p>Barcha Vibromera mahsulotlari <b>2 yillik kafolat<\/b> ishlab chiqarish nuqsonlarini qoplaydigan kafolat bilan keladi. Kafolat davrida:<\/p>\n  <ul>\n    <li>Nuqson tasdiqlansa, mahsulotni bepul ta'mirlash yoki almashtirish.<\/li>\n    <li>Biz qaytarish yetkazib berish va ta'mirlangan\/almashtirilgan mahsulotni siz uchun qaytib berish xarajini qoplaymiz.<\/li>\n    <li>Kafolat noto'g'ri foydalanish, ruxsatsiz o'zgartirishlar yoki normal ishlatilyotganda vujudga kelgan zararni qopmaydi.<\/li>\n  <\/ul>\n\n  <div class=\"vbm-info-box green\">\n    <span class=\"vbm-info-icon\">\u2709\ufe0f<\/span>\n    <div>Kafolat da'vosini topshirish uchun elektron pochta orqali yozing <a href=\"mailto:info@vibromera.eu\" style=\"color:#065f46;font-weight:600;\">info@vibromera.eu<\/a> buyurtma raqamingiz, muammoning tavsifi va nuqsonni ko'rsatadigan fotosuratlar yoki video bilan birga.<\/div>\n  <\/div>\n\n  <!-- Section 5: International -->\n  <h2><span class=\"vbm-icon\" style=\"background:#eff6ff;color:#2563eb;\">\ud83c\udf0d<\/span> Xalqaro Qaytarishlar<\/h2>\n\n  <p>Bir xil qaytarish shartlari barcha dunyo bo'ylab mijozlarga qo'llaniladi. Iltimos, e'tibor bering:<\/p>\n  <ul>\n    <li>Har qanday mamlakat sifatidan qaytarish yetkazishning xarajati xaridor tomonidan to'lanadi.<\/li>\n    <li>Qaytarish yetkazishda bo'lgan har qanday gumruk to'lovlari, soliqlar yoki import to'lovlari xaridor javobgarligidir.<\/li>\n    <li>Kafolat ta'mirlari yoki almashtirishlar uchun mahsulotni siz uchun qaytarish yetkazishning xarajatlarini biz qoplashimiz.<\/li>\n  <\/ul>\n\n  <!-- Section 6: Exceptions -->\n  <h2><span class=\"vbm-icon\" style=\"background:#fef2f2;color:#dc2626;\">\u26a0<\/span> Exceptions<\/h2>\n\n  <div class=\"vbm-exceptions\">\n    <div class=\"vbm-exception-item\">\n      <span class=\"vbm-exc-icon\">\ud83d\udd27<\/span>\n      <div>\n        <b>Og'ir zarar ko'rgan yoki noto'g'ri ishlatiladigan mahsulotlar<\/b>\n        <span>Noto'g'ri foydalanish, ehtiyotsizlik yoki ruxsatsiz ta'mirlash tufayli muhim zarar ko'rgan mahsulotlar qaytarish uchun yo'q.<\/span>\n      <\/div>\n    <\/div>\n    <div class=\"vbm-exception-item\">\n      <span class=\"vbm-exc-icon\">\ud83c\udfaf<\/span>\n      <div>\n        <b>Maxsus buyurtma bo'yicha tayyorlangan mahsulotlar<\/b>\n        <span>Maxsus spetsifikatsiyalar bo'yicha tayyorlangan mahsulotlar pul qaytarilmaydi.<\/span>\n      <\/div>\n    <\/div>\n    <div class=\"vbm-exception-item\">\n      <span class=\"vbm-exc-icon\">\ud83c\udfea<\/span>\n      <div>\n        <b>Distribyutorlardan sotib olingan mahsulotlar<\/b>\n        <span>Agar siz mahsulotingizni distribyutor yoki qayta sotuvchidan sotib olgan bo'lsangiz, qaytarish uchun bevosita ularning bilan bog'lanib qoling.<\/span>\n      <\/div>\n    <\/div>\n    <div class=\"vbm-exception-item\">\n      <span class=\"vbm-exc-icon\">\u23f0<\/span>\n      <div>\n        <b>30 kundan keyin qaytarish taklifi<\/b>\n        <span>30 kunlik qaytarish oynasidan keyin talab qilingan qaytarish qabul qilinmaydi. Kafolat da'volari 2 yil davomida mavjud qoladi.<\/span>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- Section 7: Contact -->\n  <h2><span class=\"vbm-icon\" style=\"background:#eff6ff;color:#2563eb;\">\ud83d\udcde<\/span> Contact Us<\/h2>\n\n  <p>Agar sizda qaytarish yoki kafolat haqida biron bir savol bo'lsa, biz sizga yordam berishga tayyormiz:<\/p>\n\n  <div class=\"vbm-contact-grid\">\n    <div class=\"vbm-contact-card\">\n      <div class=\"vbm-cc-icon\">\u2709\ufe0f<\/div>\n      <div class=\"vbm-cc-label\">Elektron pochta<\/div>\n      <a href=\"mailto:info@vibromera.eu\">info@vibromera.eu<\/a>\n    <\/div>\n    <div class=\"vbm-contact-card\">\n      <div class=\"vbm-cc-icon\">\ud83d\udcf1<\/div>\n      <div class=\"vbm-cc-label\">Phone<\/div>\n      <a href=\"tel:+351963457233\">+351 963 457 233<\/a>\n    <\/div>\n    <div class=\"vbm-contact-card\">\n      <div class=\"vbm-cc-icon\">\ud83d\udcac<\/div>\n      <div class=\"vbm-cc-label\">WhatsApp<\/div>\n      <a href=\"https:\/\/wa.me\/37258364849\" target=\"_blank\" rel=\"noopener\">+372 5836 4849<\/a>\n    <\/div>\n  <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Return Policy We want you to be completely satisfied with your Vibromera product. If your purchase doesn&#8217;t meet your expectations, we offer a straightforward 30-day return process. \ud83d\udcc5 30 Days Return window from delivery \ud83d\udd04 Full Refund For unused items in original packaging \ud83d\udee1\ufe0f 2-Year Warranty On all Vibromera products [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ai_generated_summary":"","footnotes":""},"class_list":["post-1612","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vibromera.eu\/uz\/wp-json\/wp\/v2\/pages\/1612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibromera.eu\/uz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vibromera.eu\/uz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vibromera.eu\/uz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vibromera.eu\/uz\/wp-json\/wp\/v2\/comments?post=1612"}],"version-history":[{"count":2,"href":"https:\/\/vibromera.eu\/uz\/wp-json\/wp\/v2\/pages\/1612\/revisions"}],"predecessor-version":[{"id":101148,"href":"https:\/\/vibromera.eu\/uz\/wp-json\/wp\/v2\/pages\/1612\/revisions\/101148"}],"wp:attachment":[{"href":"https:\/\/vibromera.eu\/uz\/wp-json\/wp\/v2\/media?parent=1612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}